Grow your offline business with AI

SMB Digital helps small business owners implement artificial intelligence (AI) solutions to accelerate growth, build capabilities, cut costs, and improve operations.

AI Implementation Services for Small Businesses

AI tool selection

There is a dizzying number of choices for SMB-focused AI-powered productivity tools. We help business owners select the right ones to digitize, streamline, integrate, automate, and scale their new AI-enabled  processes.

Implement new processes 

We configure and implement your selected AI-powered technologies keeping a relentless focus on improving user experience, productivity, process quality, robustness, scalability, and cost.  

Streamline processes with custom tools

Not finding a good off-the-shelf solution to meet your business or process needs? We can design, build, and handoff or maintain custom business applications using industry leading no- or low-code tools and make it work for you.

Business Process Outsourcing

Outsource business processes

We can takeover many non-core digitally-enabled and remotely operable business processes, run them on a contract basis, and oversee their continuous improvement program as your tech+ops partner.

Wanted: SMB Leaders with BIG plans

Our clients are dynamic entrepreneurial leaders working to improve their non-technology businesses with AI. They get up every day to serve their customers, employees, and communities. They are intense, focused, and strive to make their organization a little better each day.

Sound like you? Let's see how we can work together. 

Client Stories

The Wright Gardner

We designed and implemented the entire digital toolset for a fast growing Bay Area office plant company including a new brand and website, custom low-code service management software, accounting automation, email marketing & sales automation, call recording & transcription system, and AI tools.  

Washington Generators

We've advised the new WashGen ownership on technology strategy, software tool selection, implementation, and data automation since they acquired the business in fall 2021.

Vargas Gardening

We turned a 50+ year old commercial landscape maintenance company running in the notebook of its nearly 80-year-old founder into a super lean efficiency machine. We implemented modern software and automations in every corner of the business, which ultimately enabled the business to get acquired by a large competitor after 2 years of work.

Why We're Different

We are obsessively focused on client success with AI. Our services allow our clients to do more with less, driving business improvements across marketing, sales, finance, human resources, and operations. We enable flawless process execution, higher labor productivity, and intense cost discipline.   

Our 4-Step Approach

1. Observe Everything

We design methods of digitizing as much of the business as possible to create top-to-bottom awareness and visibility. 

2. Improve Productivity

We deliver AI-powered technology solutions to begin streamlining, integrating, and automating processes. 

3. Enhance Process Quality

We integrate lean process design principles to make processes reliable, flexible, and scalable.  

4. Reduce Cost

We help clients optimize the labor costs of running their digitized operations.